FAQ
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12-01-2018

Frequently Asked Questions(FAQ)


Q1. Hello! I'm just wondering why I can't download from filedd... I tried many times, but I always get "403 forbidden." What does it mean?

A1. We are sorry we have tried downloading from filedd several times everyday, but can not duplicate "403 error".
"403 forbidden" means you are blocked by the firewall on their server. It usually happens when you visit the site too many times in a short time (e.g. you are using some download accelerator tools), or when the site is under DDos attack, the firewall will close all visits.
Usually it will last for only couple minutes.

BTW, When you report "403 forbidden." to us, some more details are appreciated:
1. the time you get this message: visiting the site webpage, after download countdown, or begin to download.
2. your Filedd user type: free, register or premium member.
3. your network: mobile, behind router, VPN, connecting directly to internet provider, dynamic IP.


Q2. I tried many times, but I don't receive the email to confirm my registration, what should I do to sign up?
1A. Please use gmail/hotmail/live free email services. We don't support yahoo, enterprise or ISP mailbox.
A2. We don't send confirmation emails temporarily. Your account will be created right after you submit your validated information.

Q3. How do I disable Windows Defender SmartScreen?
A3. To disable it, right-click the Start menu button and select Control Panel from the context menu. Then, with the category view enabled, navigate to System and Security > Security and Maintenance. Select Change Windows SmartScreen settings from the left-side pane.

Q4. How to disable SmartScreen Filter in Microsoft Edge
A4. Open Microsoft Edge.
Click the menu (...) button in the top-right corner.
Click on Settings.
Click the View advanced settings button.
Turn off the "Help protect me from malicious sites and downloads with SmartScreen Filter" toggle switch.


Q5. Which web browser do you recommend?
A5. We recommend 1. Firefox, 2. Chrome.

Q6. Which (free) anti-virus security software do you recommend?
A6. We recommend Bitdefender and avg. (Updated Sept 9, 2022)
Please check the comprehensive assessment of antivirus industry here.
https://www.av-test.org/en/antivirus/home-windows/windows-10/august-2018/bitdefender-internet-security-22.0-183105/
https://www.av-test.org/en/antivirus/home-windows/manufacturer/avg/


Q7. Why my antivirus reported [a file] has a trojan?
A7. Please provide your antivirus application name and trojan name first.
In most cases alarms are false positives.
You can extract the files by winrar or winzip after renaming extension from .cbr/.cbz to .rar/.zip and scan the image files instead.
The nfo files inside will trigger alarms. (Updated Sept 9, 2022)

Q8: Why do you replace single files with collected editions? Can you keep them as alternatives?
A8: Honestly, It's the most difficult decision we ever made to replace single files with collected editions.

First reason, We noticed that single files were almost ignored once TPBs were posted. There is not real free service, Filedd has to pay its bills. When we use too much drive space and bandwidth which cannot cover their cost, we will receive some suggestions to optimize our usage.

Second, our posters cannot afford to maintain too many refill requests, especially for single files.

Third, our original goal is to be a platform to share graphic novels. At least there are latest single issues links provided now. So please make use of them ASAP before being replaced.

Four, in our latest posting guide, we suggest posters to replace single files after the series is coucluded. But once replaced, single files wont be allowed to repost as duplicates.

Maybe in near future, things will be changed back/better.

Thanks for Kens*n, Artist*i and Mega*l's options.

Comments: 101 Print Back
Comment #31 (23 May 2016 05:04)
adsorberharz
How did you got your key, what reseller you chose? I Have the problem that datafile just stopped accepting my credit card. :-(

No one of them offers me payment via paysafe-card even though datafile promisses that. I can get the payment options only after registering... so yeah, registered with x companies for nothing...

I hadn't time to use bookgn for month I payed datafile sucessfully and my first free day the account is stopped, perfect timing. ARGHS

Datafile says I should send screen of moneta.ru payment... wtf
adsorberharz Info:
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Comment #32 (27 May 2016 20:09)
jdcox215,
Only have these
http://www.bookgn.com/12589-berserk-v01-v03-2003-2004.html

jdcox215,
Please track this link:
http://www.bookgn.com/9203-naruto-v01-v28-2003-2008.html
Rio Info:
» Registered: 10.06.2013 | Group: Members | Posts: 0 | Comments: 2925 | ICQ:   | Status: Currently Offline
Comment #33 (2 June 2016 12:47)
albertus
albertus,

Hello again my friends. Noone responded to me so I suppose that 400 mb is the maximum size for a free user so I cannot download anything larger.

Anyway thanks and keep the up the good work.

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Comment #34 (21 July 2016 09:00)
cobyone
Hello, I have attempted to purchase a premium account from Datafile for months but I keep getting denied. I have even reached out to my credit card providers to allow the charge to go through but they don't see the attempted charge. Is there another way for me to obtain a premium account? Can I call them on the phone? Please Help! Thank You

Hello, I have attempted to purchase a premium account from Datafile for months but I keep getting denied. I have even reached out to my credit card providers to allow the charge to go through but they don't see the attempted charge. Is there another way for me to obtain a premium account? Can I call them on the phone? Please Help! Thank You
cobyone Info:
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Comment #35 (21 July 2016 13:56)
cobyone,

There are 3rd party resellers that you can use. Some of these use PayPal. That was what I had to do when Datafile was having problems with their payment processing service. I''m not having the problem with Datafile any more but that's the route I'll use if it ever occurs again.
Kezdoo65 Info:
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Comment #36 (22 July 2016 10:05)
cobyone
Hey thanks, can you tell me exactly which reseller you use? some of these look kinda shady lol. Thanks again

Hey thanks, can you tell me exactly which reseller you use? some of these look kinda shady lol. Thanks again
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Comment #37 (23 July 2016 20:11)
When I see this message on a file:("We are replacing dead filepost links with Datafile. Sorry for the inconvenience.")does it mean that this file is permantly unavailable?
It sounds like they'll be back but I don't understand how this works

Thanks...
johnMC Info:
» Registered: 1.11.2015 | Group: Members | Posts: 0 | Comments: 11 | ICQ:   | Status: Currently Offline
Comment #38 (11 August 2016 13:41)
Hi is there any Pokemon manga or other comicbooks avalible ?
MegaMarvel Info:
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Comment #39 (19 September 2016 20:26)
2000AD issue 1994 is corrupted.
Kezdoo65 Info:
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Comment #40 (26 September 2016 07:15)
Still waiting for a corrected copy of issue 1994 of the 2000AD series. I can't comment there.
Kezdoo65 Info:
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Comment #41 (27 September 2016 21:34)
For some reason, every time I try to access the website, it defaults to the mobile version. I have to request the full version, then go to the page I originally wanted. This has been happening for about a week now.
Kezdoo65 Info:
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Comment #42 (2 October 2016 23:01)
Kezdoo65,
Seems the website detects your browser as mobile version.

Kezdoo65,
#1994 fixed.
Rio Info:
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Comment #43 (14 October 2016 19:31)
Hi guys, am a new user but i was wondering if you guys have a way to contact the people that scanned Elephantmen and ask them if would they please scan Elephantmen V4 all the other TPBs are scanned but V4.

Also could you repost a working link to http://www.bookgn.com/3000-maximum-minimum-wage-2013.html please.

Thanks in advance.
srazy Info:
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Comment #44 (15 October 2016 06:30)
srazy,
Someone asked the ripper Son of Ultron months ago about that and he said that he didn't rip V4 because "it wasn't HD". It's all I can say.
bushido Info:
» Registered: 20.12.2014 | Group: Members | Posts: 0 | Comments: 196 | ICQ:   | Status: Currently Offline
Comment #45 (21 October 2016 21:11)
Hi
You guys know if there are more scanned volumes of Gunnerkrigg Court, i only managed to get 1, i know they can be read on the web but i tend to travel so no internet.. recourse
srazy Info:
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Comment #46 (2 November 2016 11:33)
samwoods
Rio,
Hello Rio. These are the things that I want to be done on the web:
1) The entire One Piece series posted. I have volumes 80+ VIZ. Can I pass them to you via MEGA so you can post them? Also, what did you ask that person to get?
2) Complete Naruto's post, which is missing volumes 29 to 72.
3) Complete Asterix.
4) Complete Corto Maltese.
5) Complete Nippur de Lagash.
6) Argentine comics: Patoruzu, Mafalda, El Eternauta.
7) Other important comics/manga
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Comment #47 (3 November 2016 00:43)
samwoods,
1) You don't need to send us your files.
1~4) We will post them later.
5~6) We don't have plan to post Argentine(Spanish) comics.
Rio Info:
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Comment #48 (4 November 2016 07:11)
samwoods
Rio,
Could you please keep in mind to complete all of the posts that I've mentioned above?
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Comment #49 (4 November 2016 08:34)
samwoods,
Sure.
Rio Info:
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Comment #50 (12 November 2016 13:46)
Let's see if my comments work here since I can't get them to work on the actual comic page:

For the Aliens & Predator Collection page: www.bookgn.com/765-aliens-predator-collection.html

Could you please update the page to remove the Filepost links or at least group them together? It's too confusing the way it's set up now. Thanks
Kezdoo65 Info:
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Comment #51 (29 November 2016 23:54)
srazy,
http://www.bookgn.com/2611-gunnerkrigg-court-chapter-001-047-2005-2014.html
http://www.bookgn.com/14061-gunnerkrigg-court-vol-01-orientation-2007-2010-2nd-p
rinting.html
Rio Info:
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Comment #52 (1 December 2016 23:18)
Hi Guys, I noticed you have a lot of World War Hulk stories except for the actual mini series. Can you guys get the actual series please? Thank you.

Sorry for the same message over and over again. Didn't know if it went through or not.
AureliusPierce Info:
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Comment #53 (2 December 2016 04:12)
AureliusPierce,
What's the actual mini series? Give us the series name please.
Rio Info:
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Comment #54 (11 December 2016 13:17)
Is there a way you guys could get your hands on Rachel Rising v2 - Fear No Malus? you have v1 and v3-v5 but no 2...
PsychoWedge Info:
» Registered: 8.12.2016 | Group: Members | Posts: 0 | Comments: 3 | ICQ:   | Status: Currently Offline
Comment #55 (15 December 2016 21:11)
Hello Guys;

Is it possible to get (Batman By Ed Brubaker Vol. 2)? Thanks.
AureliusPierce Info:
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Comment #56 (17 December 2016 21:54)
sez i need to register to post but im already registered.
Hoyeru Info:
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Comment #57 (6 January 2017 14:10)
Whats the big idea of limiting datafile downloads to 3 a day?
This site has some kind of deal with that host to force people to get premiun?
I was downloading motrcycle samurai and got only 3 files and now i get daily cap.

PS Thank you for the link to gunnerkrigg court 1-47 :D
srazy Info:
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Comment #58 (15 January 2017 05:34)
Nothing new from Dark Horse for the week of January 11th 2017? The only one I've seen is the newest issue from Richard Corben.
Kezdoo65 Info:
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Comment #59 (18 January 2017 21:25)
Is there something going on with your servers or file host? The website has gone down completely for me twice in the past 4 days.
Kezdoo65 Info:
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Comment #60 (18 January 2017 22:44)
Kezdoo65,
Nothing wrong with our servers.
Yesterday we implemented a maintenance by mistake in rush hour which crashed a DB table.
Rio Info:
» Registered: 10.06.2013 | Group: Members | Posts: 0 | Comments: 2925 | ICQ:   | Status: Currently Offline
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